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Stream not connecting. Streaming is working from the TV box but it will not connect from my PC it is stuck on the "Now connecting to your entertainment experience" screen I have restarted the complete network and tried connecting from multiple PC's. No VPN to interrupt and still no luck.590 Messages. @user_fcjcu4 We can help you troubleshoot your connection issues today. Have you tried using our Xfinity app? It's a great tool to use when needing to troubleshoot. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Learn how to fix common Xfinity Wi-Fi, TV, and internet problems with easy steps and tips. Find out how to check your network connection, reboot your equipment, reset your gateway, and more.Comcast is reporting outages with connecting to 911 via landlines in Dracut and Tewksbury. If you cannot connect to 911 and have an emergency please call the business lines (found below) to your local police departments. Dracut: 978-957-2123 Tewksbury: 978-851-7373. Hallowseve100 (@hallowseve100) reported 26 minutes ago.Xfinity. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Oct 18, 2023 · Step 1: In the Windows search bar, type “device manager,” and press enter. Step 2: Click “Network adapters” in the list of the devices. Step 3: In the expanded dropdown menu, right-click your network adapter and select “Update Driver Software.”.Identify multiple ways to connect to your television, home theater, or audio system.I have been facing a lot of intermittent internet connection drop issues with Xfinity recently. For me, the connection becomes completely unreliable from 11am to late evening (6pm approx). I have tried multiple modems which includes trying Comcast Modem as well. I have had multiple visits from various xfinity Techs (Juniors to Seniors) but no ...It would take a week (3 to 4 business days) have to xfinity come to do it, so I'm headed to an xfinity store later to do the swap myself. My xfi pods had a habit of dropping out, and plugging them back in was often a case of whack-a-mole. I'm hoping a new gateway with a functioning backhaul will solve the problem.Sign in to the Xfinity app with your Xfinity ID and password. Select WiFi from the bottom of the app. Select Run a test. On the Full Network Test tile, select Run a Test. You can also get to this section by selecting View WiFi equipment from the WiFi tab. Then, select Internet Health. Note: xFi customers that don't see the Full Network Test ...Issue with Bridge Mode. I upgraded my modem to an Xfinity xFi (XB7-T) internet/voice service about 6 weeks ago. The modem is in Bridge Mode and connected to my router. All worked perfectly, until yesterday afternoon. Suddenly, I had no internet connection coming to my router. I've tried power cycling both devices, restarting the xFi box using ...Follow the below instructions to troubleshoot your Xfinity Voice service with the Xfinity My Account app: Log into the Xfinity My Account app on your Apple or Android device, and tap the Voice icon at the bottom of the screen. Tap Common Problems & Solutions. Tapping any of the topics displayed will provide more information about managing your ...Xfinity Connect is an email service offered by Comcast that allows users to access their emails from any device. With Xfinity Connect, you can stay connected to your friends, famil...New television not connecting to cable box. I have a new TV and have connected to cable box via HDMI cable. Have tried numerous times and it doesn't seem to be connection problem from TV, as other devices are connecting fine. Box is Motorola DCX3200. Is it possible that this is just old an incompatible with newer television technology?trying to assess comcast email and I get a connection has timed out. I a can log on to my comcast account successfully. Clicking on the email Icon (https://connect.xfinity.com) it times out. I remove my antivirus and disabled the firewall. Not using a VPN. this all started on 1/27/2021. support could not find any issues. anyone else having this ...Almost immediately everything stopped working. Logging into the xfinity app showed that the tech had gotten a number wrong on the password and the app wouldn't let me change it back. However, we reset and reconnected the router to the new password. Still don't have working internet. We've restarted it, we've done all the normal ...Here's the detailed steps to Direct Message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.The problem occurred on chrome and safari. The problem occurred with an old router and a new router (both provided by Comcast). The problem occurred in web browsers and apps. The problem occurred for days. And it recently disappeared. The problem has occurred before. No one at Comcast could provide a satisfactory answer …The Xfinity Connect application, which was previously used to access Comcast email, was retired in April 2021. But, the email service can still be accessed ... Also, the problem can occur when your browser’s cache data gets corrupted. When the cache data get distorted, the data stored on the browser becomes useless. It further …In this video we show you some troubleshooting tips of how to fix Xfinity common issues like: No Internet, No Wifi, or Slow Speeds🙌🏻 Please take a moment ...The problem is the same regardless of whether I connect the modem to my wifi router or directly to a computer. This problem does not occur when I'm connected to my DSL ISP. I am confident it has nothing to do with my network or computers. I tried calling Xfinity support. However, they have a hard time understanding the nature of the problem.

Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.To view these settings in the default Windows 10 Mail app, click "Settings" in the left navigation pane of the app. Select your Comcast account to view its current configuration. In Outlook, click "File" on the main menu, choose "Account Settings," and then select "Account Settings" again. Click your Comcast email account, and then click the ...Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.You use the Xfinity app to report an outage and it tells you there is no outage. Then, 30 or so minutes later you get a text telling you there is an outage. If you speak to a customer service rep, they will gaslight you and tell you the problem is at your connection, meanwhile all your neighbors are having problems also.Nov 10, 2023 · If you need to fix network problems when you’re out of the house, you can also perform a modem reset in the My Xfinity Account app. Modems connect Xfinity to your home and, as with Wi-Fi routers, benefit from occasional reboots. On your mobile device, click the Internet tile in the My Xfinity Account app and scroll down to your account modem.

This article provides instructions on pairing your X1 Wireless TV Box, Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device. This will allow you to stream audio to the device from your TV Box.Page Loaded - Tips and Tools | Xfinity Speed Test. Back Back. Xfinity Speed Test. Why Results Don't Match Plans. The speed to your device isn't the same as the speed delivered by your Gateway or router. Speed isn't the problem? We've got tips to help you resolve other issues. Improve Your Speed. Tips to maximize speed to your devices.Check Your Xfinity "My Account" App. Your Xfinity internet service includes a number of useful tools, one of them being the "My Account" app. This should be your first stop when you begin noticing internet connection issues. Xfinity places alerts in this app when there is a broader network outage.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Pods began to randomaly lose connections, causing devices using. Possible cause: 2. Wait for the router to do its thing (about 2+ mins) and then go to the Wi-Fi .